Delivery & Ordering
Delivery Information and charges
Once your order has been received we will endeavour to despatch this for delivery to you as soon as possible providing the items are in stock. If the items are not in stock will we contact you by email or telephone to advise you.
Your parcel will be delivered to you by either Royal Mail or Courier depending on the service you choose.
Please check your parcel as soon as it arrives to ensure that it is correct and nothing is damaged. If you do not have time to check your parcel when the delivery driver is there, please make sure that you sign ‘unchecked’ as this will ensure that any damages caused in transit will be covered by the relevant delivery service. Please notify us within 48 hours if there is problem with your order by emailing sales@horseswithattitude.co.uk quoting your order number, details of the issue an photographs if relevant.
Personalised Items
If you are ordering personalised items these may take slightly longer to despatch. Please advise us if you require your order before a certain time and we will make every effort to accommodate this. Please ensure that you double check the spelling of your required personalisation as we cannot accept returns for any item that has been personalised unless it is faulty.
Offers, discounts & newsletter subscription information
Delivery Charges
We charge a fixed delivery fee to your total order so this is the same if you order 1 or multiple items. We deliver to the UK only (this may change so please keep checking back)!
Delivery services we offer:
Standard UK Postal Delivery – £4.99
Please allow 3-5 working days
Express Courier (Mainland) – £9.99
Please allow 2-3 working days
This service is available for UK mainland deliveries excluding postcodes
BT, DD, FK, IM, IV, AB, KW, PH, PA, HS,ZE, PO30-41, JE, GY
Express Courier (Other Areas) – £28.00
Please allow 5-7 working days
This service is available for postcode areas
BT, DD, FK, IM, IV, AB, KW, PH, PA, HS,ZE, PO30-41, JE, GY
Delivery & Ordering
Delivery Information and charges
Once your order has been received we will endeavour to despatch this for delivery to you as soon as possible providing the items are in stock. If the items are not in stock will we contact you by email or telephone to advise you.
Your parcel will be delivered to you by either Royal Mail or Courier depending on the service you choose.
Please check your parcel as soon as it arrives to ensure that it is correct and nothing is damaged. If you do not have time to check your parcel when the delivery driver is there, please make sure that you sign ‘unchecked’ as this will ensure that any damages caused in transit will be covered by the relevant delivery service. Please notify us within 48 hours if there is problem with your order by emailing sales@horseswithattitude.co.uk quoting your order number, details of the issue an photographs if relevant.
Personalised Items
If you are ordering personalised items these may take slightly longer to despatch. Please advise us if you require your order before a certain time and we will make every effort to accommodate this. Please ensure that you double check the spelling of your required personalisation as we cannot accept returns for any item that has been personalised unless it is faulty.
Offers, discounts & newsletter subscription information
Delivery Charges
We charge a fixed delivery fee to your total order so this is the same if you order 1 or multiple items. We deliver to the UK only (this may change so please keep checking back)!
